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Payment and Shipping

The following terms and conditions apply:

Dispatch conditions

Domestic delivery (Germany) and neighbouring countries: Belgien, Bulgarien, Dänemark, Deutschland, Estland, Finnland, Frankreich, Griechenland, Irland, Island, Italien, Kroatien, Lettland, Liechtenstein, Litauen, Luxemburg, Malta, Niederlande, Norwegen, Österreich, Polen, Portugal, Rumänien, Schweden, Schweiz, Slowakei, Slowenien, Spanien, Tschechien, Ungarn, Vereinigtes Königreich Großbritannien und Nordirland, Zypern.

Dispatch costs (inclusive of legally applicable VAT)

Domestic deliveries (Germany): 

We do not charge any shipping costs. We're shipping with DHL.

Deliveries to foreign countries:

We charge a flat shipping fee for international deliveries:

Austria: 3,99 € (DPD) - Free shipping from 70 € order value.
Belgium: 3,99 € (DPD)

Bulgaria: 9,99 € (DHL)
Denmark: 9,99 € (DHL)
Estonia: 9,99 € (DHL)
Finland: 9,99 € (DHL)
France: 9,99 € (DHL)
Greece: 9,99 € (DHL)
Ireland: 9,99 € (DHL)
Iceland: 7,99 € (DHL)
Italy: 5,99 € (DPD)
Croatia: 9,99 € (DHL)
Latvia: 9,99 € (DHL)
Liechtenstein: 4,99 € (DPD)
Lithuania: 9,99 € (DHL)
Luxembourg: 3,99 € (DPD)
Malta: 9,99 € (DHL)
Netherlands: 3,99 € (DPD)
Norway: 7,99 € (DHL)
Poland: 5,99 € (DPD)
Portugal: 9,99 € (DHL)
Romania: 9,99 € (DHL)
Sweden: 9,99 € (DHL)
Switzerland: 4,99 € (DHL) (Please note that customs fees may apply when exporting to third countries.)
Slovakia: 7,99 € (DPD)
Slovenia: 7,99 € (DPD)
Spain: 9,99 € (DHL)
Czech Republic: 4,99 € (DPD)
Hungary: 7,99 € (DPD)
United Kingdom of Great Britain and Northern Ireland: 9,99 € (DHL) - Free shipping from 70 € order value.
Cyprus: 9,99 € (DHL)

Delivery of download items:

Supply of download products: Download products (digital content which is not supplied on a physical data carrier) do not incur shipping costs.

The customers can download the Download items via a link shared through email.

This email is sent with the access data for the Download within 24 hours after placing the order (in case an advance payment has been agreed upon, after the payment authorisation).

Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 1 - 3 days, for deliveries abroad within 5 - 7 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).

Please note that deliveries are not made on Sundays and other holidays.

If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

Terms of payment

For domestic deliveries (Germany) the following payment options are available:

  • Prepayment via transfer
  • Payment via credit card
  • Payment via PayPal
  • Payment via Sofortüberweisung [immediate transfer]

In case of deliveries to a foreign country, you have the following payment options:

  • Prepayment via transfer
  • Payment via credit card
  • Payment via PayPal
  • Payment via Sofortüberweisung [immediate transfer]

Our bank details:

FLSK Products GmbH
GLS Bank
Account number: 8213819200
Bank code: 43060967
IBAN: DE43 4306 0967 8213 8192 00

Further details on payment

If payment is made using a credit card, your credit card account is debited in conjunction with the conclusion of the contract.

In case of questions, please contact us at the contact details mentioned in the Legal Notice.